Last updated: August 2026
Information we collect
When you contact Drain Care LLC or submit a service request, we may collect the information you provide, including your name, phone number, email address, service address, city, the type of property, the service you need, a description of the problem, your preferred appointment date, and your preferred contact method.
How we use your information
We use the information you provide to:
- Respond to your service request and schedule service.
- Communicate with you about your request by phone, text, or email.
- Provide plumbing, sewer, and drain services.
- Improve our services and customer experience.
Consent for calls and text messages
By submitting a form or providing your phone number, you consent to be contacted by Drain Care LLC at that number regarding your service request, including by phone call and text message. Standard message and data rates may apply. You are not required to provide consent as a condition of any service. You may opt out of text messages at any time by replying STOP or by contacting us.
Sharing your information
We do not sell your personal information. We may share information with service providers who help us operate our business or respond to your request, and as required by law. We may also use third-party tools to manage customer relationships and communications.
Data retention
We retain the information you provide for as long as necessary to provide our services and respond to your requests, and as needed for record-keeping and legal compliance.
Your choices
You may request access to, correction of, or deletion of your personal information by contacting us at 662-287-6017. You may opt out of marketing or text communications at any time.
Security
We take reasonable measures to protect your information, but no method of transmission or electronic storage is completely secure.
Children's privacy
Our services are not directed to children, and we do not knowingly collect information from children.
Changes to this policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.
Contact us
If you have questions about this Privacy Policy, please contact Drain Care LLC at 662-287-6017 or through our contact page.